Privacy Policy
Last Updated: December 8, 2025
We collect information that you provide directly to us, including:
- Mobile number for authentication
- Name and contact details
- Delivery addresses
- Order history
- Location data (for finding nearby shops)
- Payment information (processed securely through Razorpay and Stripe)
- Device information and app usage data
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and complete purchase transactions
- Send order confirmations and shipping updates
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Prevent fraud and enhance security
3. Payment Processing
- We use third-party payment processors (Razorpay and Stripe) to handle transactions
- We do not store your complete credit/debit card information
- Payment data is encrypted and processed securely by our payment partners
- Your payment information is subject to the privacy policies of Razorpay and Stripe
We do not sell your personal information. We may share your information:
- With shop owners to fulfill your orders
- With payment processors (Razorpay, Stripe) to complete transactions
- With service providers who assist us in operating our platform
- When required by law or to protect our rights
5. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Children’s Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Request a copy of your order history
8. Data Retention
We retain your personal information for as long as necessary to provide services and comply with legal obligations.
9. Third-Party Services
Our app integrates with:
- Razorpay for payment processing
- Stripe for payment processing
- Google Maps for location services
- Firebase for authentication and data storage
Each service has its own privacy policy governing the use of your information.
If you have questions about this Privacy Policy, please contact us at:
- Email:homenirmaanmart@gmail.com
- App: Home Nirmaan